FAQs

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Attendants

2020-06-30T15:52:48+00:00

You will receive a rules sheet upon booking with us.  Please make copies for all who will be attending your units, make sure they read and sign all docs. All rules posted on the unit should be followed, all rules given verbally after set-up, and all rules in your contract. State law requires a knowledgeable attendant to [...]

Attendants2020-06-30T15:52:48+00:00

Delivery and Set up

2016-12-29T17:51:58+00:00

Our drivers will arrive at you event in plenty of time to properly set up all of your equipment and then be out of the way for your event to begin. If you have a Jupiter Jump rental it typically takes about 15 min to have you ready to go, please do not expect us [...]

Delivery and Set up2016-12-29T17:51:58+00:00

Cancellation/Weather Policy

2020-06-30T15:52:02+00:00

If event is cancelled outside of 30 days from the start date of the event, the 50% deposit will be refunded, upon customer’s request. Otherwise it will be applied to a future event within 12 months of the cancelled event. If event is cancelled, for any reason, within 30 days of the event, deposit cannot [...]

Cancellation/Weather Policy2020-06-30T15:52:02+00:00
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