Our drivers will arrive at you event in plenty of time to properly set up all of your equipment and then be out of the way for your event to begin. If you have a Jupiter Jump rental it typically takes about 15 min to have you ready to go, please do not expect us any sooner. If you have multiple pieces, we will arrive at the appropriate time to have all equipment set up and ready to go. We will not use your event time for set up or break down.
The safest surface to set up on is grass. We can properly stake units in grass. If we are going to set up on a surface that is not grass we must know so we can bring the proper equipment to set up your unit in the safest manner possible. We must be within 100ft of a 110 outlet. Our drivers will have the electric cords they need to power up our equipment. We cannot use your electrical cords. If we are going to be setting up at a point that is farther than 100 ft you can rent a generator or we can rent one for you. Please discuss this with our knowledgeable staff so that we can make sure you have all the power you need on site.
We do not guarantee electricity at your facility. If electricity is not available or fully functional you will still be charged in full for your event. Also our drivers will not spend extra time helping you with your electrical problems if they have to make it to another rental. Please make sure all electrical issues are handled before event date….this lowers everyone’s stress level. Our staff wants your event to be a huge success.